Privacy Policy for YieldRoam.com
1. Introduction
At YieldRoam, accessible via https://yieldroam.com, we are firmly committed to safeguarding your personal data and upholding your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or contact us. We adhere strictly to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and implement privacy-by-design principles throughout our operations.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of the website yieldroam.com and related online services provided by YieldRoam. For purposes of data protection laws, YieldRoam acts as the Data Controller for the processing of personal data as described in this policy. If you have any questions, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process the following categories of personal data based on your interactions with our website:
– Usage Data: includes your Internet Protocol (IP) address, browser type and version, time zone setting, operating system and platform, visited pages, session duration, and other diagnostic data when you use our website.
– Account Data: includes your full name, billing and shipping address, email address, phone number, and any information required to register or manage a user account.
– Profile Data: includes your preferences, past purchases, behavioral metrics, and user settings saved on your profile.
– Communication Data: includes communications you send to us directly, such as email inquiries, customer support requests, and related correspondence.
– Technical Data: includes your device type, mobile operating system, browser plug-in types, internet service provider, and system configuration data used to access our services.
– Transaction Data: includes information related to purchases you make from us, such as payment card details (processed securely through third parties), billing details, and delivery tracking data.
– Preference Data: includes your consent or opt-in status for receiving marketing communications, your product interests, and interaction with electronic communications.
4. Legal Bases for Processing
We process personal data only when legally permitted to do so. Our primary legal bases are as follows:
– Consent: When you voluntarily provide data or consent to receive marketing, where required by law.
– Contractual Necessity: When processing is necessary to fulfill contractual obligations, for example, when processing purchases or creating an account.
– Legal Obligation: When we need to comply with regulatory or legal requirements, such as tax reporting or fraud prevention.
– Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided such interests do not override your rights. For example, we rely on legitimate interest when enhancing website usability or safeguarding security.
5. Your Rights
Under applicable privacy laws, you may exercise the following rights, subject to conditions and limitations:
– Right of Access: Obtain confirmation of whether we process your data and receive a copy.
– Right to Rectification: Request corrections to inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data when circumstances warrant it, such as withdrawal of consent or unlawful processing.
– Right to Restriction: Request a temporary freeze on data processing in specific circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used format, transferable to another organization.
To exercise any of these rights, please contact us at [email protected]. We will respond without undue delay and in compliance with applicable laws.
6. Security Measures
We implement technical and organizational safeguards to maintain the security and confidentiality of your data, including:
– End-to-end encryption of transaction and communication data
– Secured access protocols with user authentication and role-based controls
– Daily backups with secure storage of data
– Comprehensive staff training on data protection obligations
While no data transmission can be guaranteed as 100% secure, YieldRoam employs industry standards to mitigate unauthorized access and minimize risk.
7. International Transfers
If personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with adequate data protection laws, we implement suitable safeguards, such as the European Commission’s Standard Contractual Clauses or equivalent measures. Any cross-border transfer complies with applicable statutory obligations and maintains the same level of protection as required by GDPR and CCPA.
8. Data Retention
We retain personal data for no longer than is necessary for the purposes stated in this policy, including:
– Account Data: retained during active use and for up to 6 years following account deactivation for audit and compliance purposes
– Usage and Technical Data: retained for a maximum of 18 months
– Transaction Data: retained for 7 years for tax and financial reporting
– Communication Data: retained for 3 years following last contact
– Marketing Preferences: retained until you opt out or withdraw consent
After expiration of these periods, data is securely deleted or anonymized.
9. Cookie Policy
YieldRoam uses cookies and similar tracking technologies on yieldroam.com to enhance your browsing experience. These include:
– Essential Cookies: Required for site functionality and security (e.g., login status, session management)
– Functional Cookies: Remember your preferences (e.g., language, region)
– Analytics Cookies: Provide insights into site traffic and user behavior using anonymized statistics
– Performance Cookies: Measure system performance and loading errors to enhance usability
10. Cookie Management and Compliance
Upon your first visit to yieldroam.com, a cookie banner will prompt you to accept or customize your cookie preferences. You may update these choices at any time via the cookie settings at the bottom of our website. We honor “Do Not Sell My Personal Information” requests from California residents, and we respect browser-level global privacy control signals as required by CCPA.
Most web browsers also allow management of cookies through browser settings. Please note that disabling essential cookies may affect website functionality.
11. Special Protections for Children
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected such data without verified parental consent, we will delete it promptly. Parents or guardians who believe their child has provided personal information may contact us at [email protected].
12. Policy Updates and Publication
This Privacy Policy may be updated periodically to reflect changes in legal obligations, technology, or company practices. Material changes will be communicated via notice on yieldroam.com or via email, where appropriate. We encourage users to regularly review this page for updates.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: [email protected]
We are committed to maintaining your trust through transparent and lawful data practices.
YieldRoam is dedicated to full compliance with GDPR, CCPA, and other applicable privacy regulations. Should you believe your data rights have been violated, we encourage you to reach out so we may address your concerns directly.